There could be a number of reasons why you are having trouble signing into your account. There are a couple of things you can try to sign in:
- Make sure you are using your correct login details. Your login email is usually the email you’ve received notices from us previously.
- Reset your password; you can do this here https://www.trouva.com/forgot by entering your login email.
- If the above steps do not work for you, contact our team with your full name, address and any details of your orders.
Comments
2 comments
I am a new customer and wanted to order mugs which came up and when I clicked checkout I got a blank page so can you tell me why this would be.
Erika Kosminsky age 89!
I am a new customer and I cant go through the payment . ????
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