As we work with small, independent curators with limited stock of unique and unusual products, there may be a case where the item you've ordered has sold out. If this happens the boutique will propose an alternative they think you might like. If the alternative is at a different price, we can sort out the necessary charges/refunds. Should you accept this alternative, the boutique will dispatch it promptly.
Articles in this section
- I'm having trouble signing into my account
- Where is my order?
- My order has gone through twice
- How do I enter my discount code?
- How can I cancel my order?
- Can I add more items to my order?
- I have received the wrong item
- My order arrived damaged
- Why could my order not be fulfilled?
- Can I mark an order as a Gift?