In the unlikely event that your order is out of stock, and there is not a suitable alternative, we will inform you by email and a full refund will be issued to your original payment method. Our Support team will confirm when the refund has been processed, but it can take 3-5 working days to be visible on your statement.
Articles in this section
- Can I return food items?
- Can I return plants?
- Can I return items internationally?
- Which products cannot be returned?
- How do I return an item?
- What is your Returns Policy?
- Why have I been offered a refund for an out of stock item?
- My order is faulty
- My order arrived damaged
- My item isn't as described