Where is my order?

You can find up-to-date tracking information for your order by going to your Order Review page.  You do not need an account to access this but it will make your orders easier to managed.

Once you've entered your order information, you will see the below screen.

Click into 'ORDERS', then click 'VIEW ORDER DETAILS' in the top right, the button will look like this:

You can then see the full details of your order, and you will find tracking information by clicking on the ‘TRACK PACKAGE’ icon in the top right which will look like this:

Below is a little break down of what the different statuses mean:

Order placed: Your order has been received by the boutique

Waiting for collection: Your item has been packed by the boutique and is waiting a courier collection.

Dispatched: Your item is now with the courier and on its way to you!

If your tracking page has not updated in 3-4 days you can contact our Support team using the contact form here