What is the guarantee for your products?

All our products come with a 6-month seller guarantee at no cost. If a fault is reported within this period, it is assumed that the problem existed when you received the goods, and you have the right to a repair or replacement free of charge. If this turns out to be too difficult or costly, you may be offered a price reduction or your money back.

Past that date, you still have the right to have your goods repaired or replaced for free or, at least, to a price reduction or your money back. However, you may need to prove that the problem existed when you received the goods. This type of guarantee will last up to 2 years according to the EU consumer regulations.

💡 Tip: If you need to report a fault, please have a look at our faulty procedure.