How can I track my order?

Once your order is received, the Trouva boutique partner will aim to dispatch it within 2 business days. You can access tracking information by logging into your Trouva account or through our Order Review page.

Click into 'MY ORDERS', then click’ TRACK PACKAGE’ icon on the right, which will look like this:

This will take you the tracking page which shows the progress of your parcel.

Depending on your location, delivery will normally take 3-5 business days from dispatch. We’ll be sure to keep you updated with tracking information and an estimated arrival date. 

Please note: If you order from multiple Trouva boutique partners, your items will arrive in separate parcels. While we always aim to deliver within the specified times, we are not responsible for delays due to customs clearance or failed payment approval.