Our Support team will always get in touch when a refund is due or has been requested. Once we have confirmed the refund has been processed please allow 3-5 working days for the funds to be received back into your payment account.
Articles in this section
- Can I return food items?
- Can I return plants?
- Can I return items internationally?
- Which products cannot be returned?
- How do I return an item?
- What is your Returns Policy?
- Why have I been offered a refund for an out of stock item?
- My order is faulty
- My order arrived damaged
- My item isn't as described