Can I provide additional delivery instructions? Jem Updated November 01, 2019 16:27 Follow To provide us with additional delivery details please contact us. If the product has not been dispatched we will do our best to pass on the details to the courier. Related articles My order is lost Can I request delivery to an Access Point? Can I change my delivery address? I was not at home when delivery was attempted Tracking Says Delivered But I Never Received It Comments 0 comments Article is closed for comments.