Our delivery timescales may vary depending on:
- Your delivery location
- The boutique location
- The delivery option you choose: premium delivery, premium express delivery, and Access Point delivery.
📌 Important: The delivery times are not calculated from the date the order was placed, but from the date the order is confirmed by our boutique partner.
To know the exact timeframe for your order to arrive, we suggest that you have a look at our delivery information page. There you can select the delivery country, and search for the delivery time depending on the boutique location. If you scroll down, you'll also see the premium express delivery and Access Point delivery options.
If your order is delayed or stuck in transit, please contact our support team so that we can liaise with the couriers for you.