All orders placed with Trouva must go through our secure payment verification process. This can entail us requesting further information to ensure that you are indeed the card holder and authorised to make the payment. In cases where we deem there to be a potential issue with your payment, we may cancel the order at any time prior to dispatch.
Articles in this section
- Do you offer proforma requests and payment by BACS?
- Guest Checkout
- Payment Verification
- What payment methods do you accept?
- When will I be charged?
- What currencies can I shop in?
- Do you offer gift vouchers?
- Can I pay by cheque or purchase order?
- How do I obtain a VAT receipt?
- Can I claim VAT refunds?