Order Queries
How to purchase from us, potential order issues and click & collect.
- How do I contact Trouva?
- How can I cancel my order?
- How can I get an order confirmation?
- What if I receive a wrong item?
- How do I place a Trouva order?
- How does Click & Collect work?
- What if my order arrives damaged?
- What if my order is faulty?
- What if my order goes through twice?
- Can I add more items to my order?
- Can I mark an order as a gift?
- What if an item missing on my order?
- When will my order be processed?
- Can I order over the phone?
- What happens if my item is out of stock?
- Can I reserve an item?
- What if my order gets lost?
- How do I place a Trade Order?