Delivery Query
Information regarding delivery tracking, import duties and our couriers.
- What happens if I'm not in when my order arrives?
- Can I contact your delivery company?
- Can you delay my delivery?
- What are your delivery times?
- Can you deliver to PO BOX/ BFPO addresses?
- Age verification on delivery
- International product shipping restrictions
- How can I track my order?
- Do you offer same day delivery?
- Will I be charged customs or duties?
- Where do you ship from?
- Which delivery partners do you work with?
- Express Delivery
- Where do you ship to?
- Do you deliver to the Channel Islands?
- How long will delivery take?
- How much do you charge for shipping?
- I was not at home when delivery was attempted
- Tracking Says Delivered But I Never Received It
- How do I reschedule a delivery?
- I have not received any delivery updates
- Can I provide additional delivery instructions?
- My order is lost
- Can I request delivery to an Access Point?
- Can I change my delivery address?
- Why am I receiving my order across multiple parcels?
- Where do you ship to?
- I was not at home when delivery was attempted
- My parcel shows 'delivered' but I haven't received it?
- How do I reschedule a delivery?