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  1. Customer Help Center
  2. Payments & Promotions

Payments & Promotions

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Useful information about payment methods, currencies, gift cards and promotions.

  • What payment methods do you accept?
  • Do you offer gift cards?
  • How do I use my discount code or gift card?
  • When will I be charged?
  • What currencies can I shop in?
  • Why has my payment failed?
  • How do I obtain a VAT receipt?
  • Do you offer pro forma requests and payment by BACS?
  • How can I check out as a guest?
  • Is my payment secure?
  • Can I claim VAT refunds?