Order issues
What to do if your order arrives incomplete, damaged or faulty.
- I have not received an Order Confirmation email
- My order arrived damaged
- I have received the wrong item
- My order is faulty
- My order has gone through twice
- There is an item missing on my order
- The item I want is out of stock
- I've only received part of my order
- Contacting Us: Via Phone
- Why have I been offered a refund for an out of stock item?
- My item isn't as described
- My order is lost